Refund policy
We want you to be completely satisfied with your purchase. If for any reason you need to return an item, please review the following guidelines:
Eligibility for Returns
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Items must be returned within 30 days of the delivery date.
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Products must be unused, in original packaging, and in resellable condition.
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Proof of purchase is required for all returns.
Return Shipping Costs
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Customers are responsible for all return shipping costs.
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We recommend using a trackable shipping service, as we are not responsible for lost or damaged return shipments.
Restocking Fee
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All approved returns are subject to a 10% restocking fee, which will be deducted from the refund amount.
Non-Returnable Items
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Clearance items, customized products, and any items marked final sale cannot be returned.
Refunds
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Refunds will be issued to the original payment method once the returned item has been received and inspected.
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Shipping charges from the original order are non-refundable.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
To start a return, you can contact us at shop@windaddictfl.com. We’ll send you THE instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Â
You can always contact us for any return question at shop@windaddictfl.com.
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